FAQs

  1. Registering and Logging in

  1. Site Navigation, Editing Profile

  1. Challenges

  1. MIBM promotions, including events and free stuff

  1. Comments, general questions, and resource requests

Registering a Team/Club:

If not already listed in the drop-down menu on the registration form, you may register your bike club or team by clicking the "Register your team/club" link below the drop-down menu. If you have already completed your individual registration but would like to join or create a team, log in to the site and click the Edit Profile link in the navigation bar. Then, scroll down to "Cycling Profile," where you can select a Team/Bike Club from the drop-down menu. If you do not see your team listed, click "Register your team/club;" enter your team name, then make sure that team name is selected from the drop-down menu. Once you have completed editing your profile, scroll down to the bottom of the page and click "SAVE CHANGES." Alert your teammates to follow the same instructions above in order to join the team.(Alternatively, they can visit your team's page in the Team Challenges section and click the "Join This Team" button.)

Registering an Employer:

If not already listed in the Employer drop-down menu on the registration form, you may register your employer by clicking the "Register your employer" link below the dropdown menu. Make sure you double check that your employer is not listed first by checking multiple listing styles so duplicate businesses are not created (ie UC Davis and University of California Davis).

If you have already completed your individual registration but would now like to join or create a team, log in to the site and click the Edit Profile link in the navigation bar. Then, by Employer, select your employer from the drop-down menu. If you do not see your employer listed, click "Register new employer;" enter your employer name, then make sure you choose that employer name from the drop-down menu. Make sure you double check that your employer is not listed first by checking multiple listing styles so duplicate businesses are not created (ie UC Davis and University of California Davis).  Once you have completed editing your profile, scroll down to the bottom of the page and click "SAVE CHANGES." Alert your coworkers to follow the same instructions above in order to join your employer's team.

How can I register as an individual? I am not employed and would like to participate.

When registering, select either:

    • Self employed
    • Retired
    • Unemployed
    • Student

How can I register my kids or students in the Schools Challenge?

An adult (parent, guardian, school staff member, etc) must register as a normal user on the site, then attach one or more student registrations to their profile. This may be done during the registration process, or after the fact by logging in and clicking Edit Profile then Add/Edit Students in the upper right hand corner. When you input your miles, a drop-down menu with both the adult's and students' names will appear so that you can indicate whose miles you are logging.

I participated last year and can't login. What do I do?

First, make sure you have registered for 2014. Each year you must re-register on the site in order to participate; however, if you are a returning user we can pull the majority of your information from last year.

If you are sure you have registered this year and still can't login, next please try the Forgot Password function to have your password emailed to you.

If you were unable to receive the forgot password email, you may contact us for assistance.

What if my information has changed from last year?

You will have the opportunity to change any of your information via the Edit Profile profile.

Help! I requested my password and haven’t received it!

Try checking your SPAM filter and make sure no-reply@mayisbikemonth.com is on your safe list.  If you still haven’t received your password after doing this, please contact us for help.  As a reminder, if you have participated in the campaign in previous years, you still have to register again each year to log miles for May is Bike Month.

What if my email address is shared with someone else?

Our system uses emails as unique identifiers to track individuals. You must have your own email address to register. You can sign up for a free email address at many services such as Yahoo! Mail, Gmail (recommended) or MSN Hotmail. If none of these work for your situation, you may create a fake email address in the format: firstname.lastname@sacrcc.com

What if I don't want my name and mileage published?

Sorry, but all participants in the Million Mile Challenge (with the exception of students under the age of 18 participating in our Schools Challenge) agree to having their name, pledge, miles ridden, and employer name published on this site or other May is Bike Month promotional materials.


Where do I log miles?   

When you first log in, you are taken directly to the Log Miles page, but you can log miles from any page by clicking "Log Miles" in the upper right corner of any page.  Click HERE to log your miles.

You can also log miles via your smartphone by visiting www.mayisbikemonth.com in your mobile Web browser.

I already surpassed my mileage goal/pledge! Can I change it?

Yes. You can change your pledge HERE or by clicking the "Edit Profile" link upon logging in to your account. Scroll down to your Cycling Profile and look for the pledge box. Update your pledge number and be sure to click "SAVE CHANGES" at the bottom of the page.

Why can’t I view my mileage history from previous years?    

If you used a different email address in previous years, your history will not show up unless you enter your previously used email addresses in your profile.  Click HERE, then just underneath the main heading, click "Click here to give us additional email addresses."  After saving, you should be able to see your historical data. If not, Contact Us.

Can I enter miles for days prior to the date I registered?

Yes, you can change the date in the "Date Ridden" box and the miles will be recorded for the date entered. Only May miles count towards the challenges and 2 Million Mile Month.

How can I find out about events?    

Click HERE to view our calendar and suggest events.

How can I view my friends' miles?

You can see miles pledged and miles logged by other inviduals by visiting either the Employer Challenge or Team Challenge pages and clicking on your friends' employer or team. You could also choose to challenge a friend and track their progess against your own on the My Challenges page.

Where are my miles?  They’re not showing up!

Employer and group totals are not updated in real time to improve site performance. There are a lot of you using the site and we don’t want any delays to slow you down! Miles logged by individual users should reflect in their team/employer totals within 2 hours of posting.

How do I edit miles I’ve already logged?

After logging in, click on "Log Miles" in the top right hand section of the page, or go HERE.
Scroll down to view Your Stats and click "View/Edit Entries."
Locate the date and mileage you want to edit/remove and click the trash can icon to the right. NOTE: this will delete that single entry, so you will have to re-enter your correct miles on the Log Miles page.
As a reminder, our group totals are not updated in real time to improve site performance so please allow up to 5 hours for your miles to balance and reflect any changes.

How do I update my contact information or otherwise edit my profile?

Click here to update your registration. This is also accessible via the "Edit Profile" link in the navigation bar. You must be logged in to access your data.  This allows you to edit any portion of your profile from email address and employer to number of miles you want to pledge. Make sure you click SAVE CHANGES at the bottom of the page once you’ve finished editing.

How do I change my password?

Forgot your password?  Click here to retrieve it, and make sure your spam filter is set to receive emails from no-reply@mayisbikemonth.com.

To change your password, follow the Edit Profile link in the navigation bar on the main page.  You will be able to change your password under Commuter Profile.

Please delete my account. 

Click here to request to delete your account.  We’re sad to see you go! Any miles you have logged will be removed from your group(s) and site totals.


How do I challenge a friend? 

Click HERE to go to the My Challenges page, where you can view standings and challenge a friend, or you can access the Challenges Pages from the main navigation panel.

Can my employer or team/club challenge another employer or team/club?  Can my city challenge another city?

For now, only individuals and team/clubs can formally challenge each other.  You can compare your employer to other employers by visiting the Employer Challenge page and checking the "Favorite" box next to the specific employers you would like to track. You can compare cities by visiting the City Challenge page.

The person who created my employer group or team/club group is no longer participating.  How do I edit this? 

Contact us so we can assist you.

Help! My employer, team/club, or school has a duplicate in the system.  What do I do? 

We do our best to monitor this but duplicates are still created each year by people registering.  Please Contact Us so we can merge and remove the duplicates.


How do I get my t-shirt this year?

T-shirts are available at several events that appear on the MIBM Events Calendar, but not guaranteed.  For example, you have a chance at winning a t-shirt at our Energizer Stations which take place around the region from mid April to mid May. Your best bet at getting a t-shirt is by going to Capitol Bikefest.  You need to show proof that you have logged miles to receive a shirt.  After Bikefest, any leftover shirts are usually distributed to some area bicycle shops including Mike's Bikes and City Bicycle Works.  Also, you can receive a t-shirt through your employer if your employer is a member of a Transportation Management Association (TMA). If your employer is a member of a Transportation Management Association, contact your transportation coordinator who can give you a t-shirt.

How do I get socks?

Socks are available as part of our weekly prize drawings and sometimes available at our Energizer Stations.  You can find a schedule of our Energizer Stations on the MIBM Events Calendar. There are some that are given away as door prizes at safety clinics which can be set up through your employer. Click HERE to find out more about Smart Cycle Clinics.

What about other free stuff?  How do I get more free stuff?

Other prizes, like gift cards, leg straps, and pint glasses, have been given for winning contests and competitions organized by local businesses.  Check out theMIBM Events Calendar for opportunities.

How do I earn a badge? 

You can earn badges in several ways: 1) Register and log miles on this site  2) Scan QR codes at certain events, at Energizer Stations, or at Shop Dine locations (see Calendar). 3) Click secret links, challenge friends, become a team captain, refer friends, or bike when it’s windy or rainy…  

We’re sorry, but we cannot award badges to your profile if you forgot to scan a QR code at an event or found out about a QR code after the fact – it is part of the challenge for you to earn them yourself!  Be sure to always be on the lookout at events for something to scan.

For a list of available badges and how to earn them, click HERE

How can I find out about events? Where is the next Energizer Station?   

Click HERE to view our calendar and suggest events.

My business wants to host an event or offer a discount during Bike Month.  Where do we sign up?

Click HERE to sign up on our Shop Dine Bike page.


What is May is Bike Month?

May is Bike Month is a campaign that takes place in the six-county Sacramento Region each year.  The focus of our campaign is to promote bicycle use as a mode of transportation whether for running errands, commuting, riding recreationally, or working.  We encourage people to get out of their cars and on their bikes year-round, but we make it a big deal every May so that as more people become energized and comfortable on their bicycles they will be more likely to replace a car trip with a bicycle trip year round.  Fewer cars on the road improves air quality and reduces traffic congestion; and as more bike trips replace car trips, we expect to see a greater demand for investment in bicycling infrastructure and facilities. 

I’m looking for resources or help with something related to bicycling.

For a list of advocacy groups, click HERE. For Sacramento Region Travel Info, click HERE. For Sacramento Region Commuter Club, click HERE. For the DMV bicycle page, HERE.

Can I log miles ridden on my stationary bike? Walking miles? What about miles someone has "donated" to me?

We do not allow stationary bicycle miles or walking miles to be logged, and we ask that you ride your own miles rather than log miles others have ridden. The focus of our campaign is promoting bicycling as a mode of transportation.  We allow recreation miles in the hopes that as more people become comfortable on their bicycles they will be more likely to replace a car trip with a bicycle trip. This is an effort to improve air quality and reduce traffic congestion in the hopes of creating a demand for investment in bicycling infrastructure and facilities.

Help! My miles aren’t showing up during the rest of the year, where can I see them?  

Since the campaign is during the month of May, we only keep track of miles ridden during May each year.  We applaud you for logging your miles year-round! Be sure to log your Commute, Errands, and Work/Meeting trips on sacregioncommuterclub.org year-round no matter what mode of transit you use.  You can bid on gift cards that are raffled monthly using points earned each day you log miles in the trip diary.  Use the same login info you use for mayisbikemonth.com

How do I avoid confrontations on my bike and keep safe? 

Our purpose is to organize the May is Bike Month Campaign and we are not an enforcement agency, we can only point you towards other resources.  The information below should only be used as a starting guide.

If you feel threatened by someone while riding your bike, do not become confrontational, rather, remove yourself from the situation.  If you feel the need to, call for support. If you are on the American River Bike Trail, call the Ranger Dispatch number: 916 - 875-PARK (7275).  For other instances (on a public road), call 9-1-1 if it is an emergency, or the sheriff if it is not an emergency (Deputy dispatch: 874-5115) and report the instance.  In most situations, it is advised not to react in anger but to remain calm.

Consider taking a Smart Cycling Class led by a League Cycling Instructor through the League of American Bicyclists. There are year-round opportunities for classes at http://smart-cycling.org/

Contact a local bicycle advocacy organization; check out our resource list HERE
For bicycling rules, regulations, and a safety guide from the DMV, click HERE

Why can’t I track my miles using applications like MapMyRun, MyFitnessPal and Strava?

We have looked into these types of apps/programs and unfortunately it's not possible due to implementation costs. This is something we are working for in future years.  Stay tuned!

Uh-oh, I’m not receiving emails from May is Bike Month.

Be sure to check your spam and junk mail settings and include no-reply@mayisbikemonth.com in your safe sender list.

If you work for a state agency, unfortunately many of their servers do not allow our emails to go through. If you would like to receive these emails we recommend editing your email address to a home email address.

If you are still not receiving emails after taking the steps above, please contact us.

Can my employer get an award for being bicycle friendly? 

Let’s find out!  Have a manager or supervisor complete this survey to see if your business can qualify for a Sacramento Region 2014 Bike Friendly Business Award.

 

 

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